Expanded mobility and visibility and new partnership strengthens Fuze’s integrated contact centre as a service offering Fuze, the leading cloud-based communications provider for the modern global enterprise, today announced a series of new product features to enhance the Fuze Contact Centre ...

The year 2020 resulted in huge investments in digital transformation by organisations globally. According to research by business communications company Twilio, 96% of UK enterprise decision makers have said that the global pandemic sped up their company’s digital transformation plans. ...

Based on its recent analysis of the European voice and facial analytics market, Frost & Sullivan has recognised Xdroid Voice Analytics with the 2020 Europe Technology Innovation Leadership Award. Xdroid’s portfolio builds upon a powerful language engine, leveraging deep neural ...

Britain’s Weston College of further and higher education provides education and vocational training to nearly 30,000 learners across the country. As this includes school leavers, on-work apprentices, degree students, prisons and adult learners, they needed a remote learning solution that ...

Founded by the religious order of the Cellitinnen in 1874, the Krankenhaus der Augustinerinnen (Hospital of the Augustinians) started as a noble initiative by two sisters in Cologne, Germany. Since then, the hospital has continued to pave the way in ...

By Paul Scholey, SVP and General Manager, BlueJeans by Verizon Predictions are always a dangerous game; more so than ever in these wild, unprecedented times! Who ever would have forecast this time last year that video conferencing would explode and ...

  45% of office workers would be willing to take a pay cut in order to continue working from home long-term 84% of UK full-time workers are planning on working remotely in some form for the rest of 2020 61% ...

BrightSign, LLC has announced that its players are powering the impressive video wall that adds a real wow-factor to Edinburgh Airport’s new self-check-in facilities. The audio-visual installation was carried out by nuVIDEO working with Midwich and PSCo. The new installation ...

Edinburgh-based Holoxica has announced it has created the first glasses-free 3D videoconferencing solution for remote working.  The funding to create a 3D telepresence system without the need for 3D glasses or a headset was provided through the Government’s modern industrial ...